FAQ - Ru Posh

Orders

How do I monitor the status of my order/When can I expect to receive my order?

Our goal is to guarantee the prompt delivery of your order. Upon shipment, you will receive an email containing the necessary details for tracking your order.

Feel free to monitor the progress of your order using the provided information.

https://ruposh.in/track-my-order/

How can I verify that my order has been confirmed?

Upon placing your order, you will promptly receive a confirmation email containing the order number and the anticipated delivery time.

Is it possible to make changes to my order once it has been placed?

Once an order has been placed, modifications are not possible. Nevertheless, feel free to reach out to us through email (support@ruposh.in) or contact our customer delight team via WhatsApp (70062 82510), and we will make every effort to help you.

Do I need to cover the costs associated with shipping?

We provide complimentary shipping for orders surpassing a specified value, the details of which are communicated periodically. Cash-On-Delivery is also available for numerous locations without any extra cost. Kindly regard the shipping rates displayed during checkout as conclusive.

Is the Cash On Delivery (COD) option available?

Certainly, we offer Cash On Delivery service for all orders placed with us.

How can I place an order for Ru posh products using various methods?

You have the option to purchase Ru posh products online from different retailers, such as www.ruposh.in, Amazon, and Flipkart. For bulk orders through email or phone, kindly reach out to our customer care team at support@ruposh.in or Mobile: 91 70062 82510 for assistance. If you are interested in retailing Ru posh products through your store or website, please get in touch with us at 91 70062 82510.

How much time does it take for the order to be delivered?

Upon placing your order, it will be dispatched within 2 business days, with most orders shipped on the same day. Anticipate delivery within 4-5 business days. It's important to be aware that our estimated standard delivery times are subject to variation due to external factors such as unforeseen weather conditions, remote locations, and natural calamities.

Is it possible for the billing address to differ from the shipping address?

Yes, it is possible to have distinct billing and shipping addresses.

Do you ship outside India?

Yes. We ship outside India.

Payments

What do I do if I'm having trouble making payments online?

Kindly contact us at support@ruposh.in
or
WhatsApp us at +91 70062 82510
and we will assist you in
making the online payment.

Returns

By when can I return a product I haven't used?

Kindly refer to our Shipping& Returns Policy.